 |
 |
|
|
Feedback from Our ClientsThe following are some unsolicited comments from our clients. We welcome your feedback. "One is hard pressed to find any areas that need improvement in Sagacent's service. From the initial gathering of information concerning our needs through the proposal, installation, and periodic maintenance of our system, Sagacent is professional, timely and very responsive to our requests for information and service. Our relationship is on-going and excellent." Leonard, General Manager - Light Manufacturing Company "Sagacent has helped me resolve problems with my computer on a couple of occasions. I am quite computer-literate but could not resolve this [latest] problem. ...After two days of not being able to work I called them and they had this problem fixed in less than 5 minutes! ...The bottom line is that, had it not been for Sagacent's assistance, I'd still be up the creek without a paddle. I highly recommend them to anyone who might have a need for their services." Genia, Owner - Web Development Firm "The service Sagacent provides is excellent. We enjoy the special attention to detail and our particular needs. I feel we didn't receive this type of great service and attention from [our previous vendor]. You won't go wrong with Sagacent Technologies." Alan, Business Development Executive - Industrial Services Company "Sagacent Technologies has proven itself time and time again to be responsive, technically knowledgeable and quite competent in their deployment of our IT solutions." Steve, Business Development Executive - Technology Company "I would rate Sagacent an A+ in each of the 7 categories [in Sagacent's Customer Service Survey]. The service we received from our former provider was unbelievable at times. I never recall our tech arriving on time before...generally it was anywhere from 24 hours to 2 weeks later than scheduled. Sagacent has indeed put customer satisfaction first and I really appreciate it. Thank you." Linda, Office Manager - Insurance Firm "Sagacent Technologies has always been very professional and always timely to any of my problems. They has answered many questions for me and my business. If you want somebody who comes to your work/home in a timely manner and solves all your computer problems, call Sagacent." Tina, Owner - Home Remodeling Center "I've been so impressed with the quality of Sagacent's service. They listen very carefully, and ask great questions, to make sure they know what the client wants, then offer options and explain what they can do, or won't be able to do, to make that happen. You can't buy better service or more knowledge." Kristy, Regional Director - Marketing Firm "Sagacent Technologies offers a high-level method of improving and securing security, productivity, and security for company-wide network systems. They offer proactive technology assistance that will prevent high costs in the future." Jane, Owner - Manufacturing Consulting Firm "...I find Sagacent to be an excellent technology partner. They are a well organized and intelligently-run company with a real commitment to customer service and satisfaction." Mary, Owner - Technology Services Company "I've been so impressed with the quality of Sagacent's service. They listen very carefully, and ask great questions, to make sure they know what the client wants, then offer options and explain what they can do, or won't be able to do, to make that happen. You can't buy better service or more knowledge." Salle, Director - Non-Profit Organization "Regardless of the need (and sometimes the hour) Sagacent Technologies has been ready to support my business. My staff and I don't have to be concerned with computers or the network - which has freed us up to concentrate on our core business. I gladly recommend Sagacent Technologies for any computer, networking, security or other technical needs. Even if you're not sure if your questions involve PCs or networking...they'll know how to assist you! " Susan, Owner - Internet/Mail Order Business "Ed and his team at Sagacent are extremely proficient at managing the tech details that I just can't spend my time on...their customer-focused approach to their work and understanding of my realities make them an indispensable partner." Jennifer Berkley "Ed has deep understanding of IT and office automation technology that enables him to explain not only how to use it to solve business problems but to create new opportunities. He is an excellent public speaker and networker. I have learned a lot from him not only about technology but also how to connect." Sean Murphy, Marketing and Sales Consultant, SKMurphy, Inc. |
|
|
||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||
| Top of Page |
||||||||||||||||||||||||||||||||||||
| Home | Company | Markets | Solutions | Case Studies | Testimonials | Partners | Careers | Contact Us | Site Map | |||
|
Contact Information Sagacent Technologies, Inc. |
Supporting Bay Area & Silicon Valley Businesses In: San Jose, Santa Clara, Sunnyvale, Cupertino, Mountain View, Palo Alto, Los Altos Hills, Los Altos, Menlo Park, Campbell, Saratoga, Monte Sereno, Los Gatos, Milpitas, Morgan Hill, Fremont, Newark, Redwood City and Union City |
|
| © Copyright 2000 - 2011 Sagacent Technologies, Inc. All Rights Reserved | |||