Bay Area IT Consulting Services

Our IT consulting and assessment services can determine why issues occur in your network environment and provide solutions to fix them. Our 21 point inspection produces a 15-30 page report covering your entire IT infrastructure including, but not limited to:

  • Status & effectiveness of current Virus/Spyware software
  • User access rights, activity & password status
  • Software status such as supported/unsupported/up to date
  • Internet/Web access privileges & filtering capabilities
  • Firewall condition & strength
  • Industry compliance such as HIPAA, PCS DSS, & SOX

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WHAT OUR CLIENT’S SAY

“I’ve been so impressed with the quality of Sagacent’s service. They listen very carefully, and ask great questions, to make sure they know what the client wants, then offer options and explain what they can do, or won’t be able to do, to make that happen. You can’t buy better service or more knowledge.”

-Kristy ( Director Marketing Firm )

“I would rate Sagacent an A+ in each of the 7 categories [in Sagacent’s Customer Service Survey]. The service we received from our former provider was unbelievable at times. I never recall our tech arriving on time before…generally it was anywhere from 24 hours to 2 weeks later than scheduled. Sagacent has indeed put customer satisfaction first and I really appreciate it. Thank you ”

-Linda ( Office Manager Insurance Firm )

HOW WE DELIVER IT

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Assess/Consult

First we run a non-invasive diagnostic on your entire network. This provides us information such as operating systems used, software installed, last time passwords were changed, what updates have been/haven’t been installed etc… We then compile all this information together, review it and present you with our findings along with a no obligation quote.

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Implement

Once all questions are answered and the quote is accepted, our team begins to implement the solution into your infrastructure, keeping you posted on it’s progress and the next steps to be taken. When completed, we then test to ensure it’s working properly.

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Maintain

After finalizing our solution, we continually monitor the state of your network, equipment, and backup condition to ensure maximum uptime. We also dispatch technicians on a monthly basis to physically check the condition of your network and equipment. By doing so, we minimize the probability of errors which increases overall productivity of your business.

Why Sagacent

Many small businesses use a technician (usually a self-employed one-man show) who is merely reactive. You call him (or her) AFTER something breaks. But Sagacent Technologies is proactive! We monitor your technology 24x7x365 and mitigate problems wherever possible.When something does happen we often resolve the problem before the client is even aware that there was a problem. And we’re faster at resolving problems because we KNOW your business environment.

Take The Next Step

To take the next step, fill out the form and one of our representatives will contact you to schedule your free assessment. Or you can give us a call!

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