Get Rid Of Unexpected Cost Associated With IT Issues!

With Our Flat-Rate Managed IT Services, We Prevent The Problems Before They Occur!

whitepaper blue

Get A FREE Evaluation & Whitepaper Now!

Sagacent’s Managed IT Services virtually eliminates unexpected downtime caused from failing hardware or software issues with our proactive maintenance and monitoring approach. Unlike other IT providers that charge you on a per case basis, our IT services are flat-rate based, making us extremely motivated to manage your technology as effectively and efficiently as possible. With our complete Managed IT Service plan, your cost doesn’t change, allowing you to effectively budget your IT into your operations cost.

  • 24×7 Unlimited Remote & Onsite Support
  • Backup Monitoring & Maintenance
  • Software Patch Application
  • OS & System Patch Application
  • Complete Network Security
  • Multiple Monthly Maintenance Visits

“I’ve been so impressed with the quality of Sagacent’s service. They listen very carefully, and ask great questions, to make sure they know what the client wants, then offer options and explain what they can do, or won’t be able to do, to make that happen. You can’t buy better service or more knowledge.”

-Kristy (Director, Marketing Firm)

More Testimonials | Video Testimonials

{tab Unlimited Support}

We truly provide unlimited remote or onsite report 24 hours a day, 7 days a week. That means if your laptop suddenly contracts a virus at 12am in the morning from an unsecure hotel network, all you have to do is give us a call and one of our professional technicians will assist you in getting it fixed. We always have technicians on call in the event of an IT emergency. If the solution cannot be resolved remotely, a technician is dispatched to your business for an onsite repair, at no additional cost to you.

{tab Backup Monitoring/Maintenance}

Sagacent will consistently test your backup servers to ensure they are performing regular backups along with checking on the quality of the backups themselves. In the event something tragic happens to your data, like a power surge, we can have you back up and running in minutes, not hours. We’ll also dispatch a technician onsite to assess the damage and begin the recovery process.

{tab Patch Application}

We keep all of your workstations up to date with the latest patches to maintain security and efficiency. In fact, we maintain one of the highest percentages of successful patching in Silicon Valley. We can even tell you what patches are missing by device. Most IT providers can’t provide this information because they don’t manage their environments this way. We Do!

{tab Network Security}

We provide some of the best firewall and anti-virus solutions around to keep your network as secure as possible. We actively detect and remove malware, adware, and virus’ that may get into your network via user negligence, and keep your definitions up to date within 24 hours. In the event someones workstation was off during the definition update, we know exactly which one it is and contact you to work on applying the updates.

{tab Monthly Maintenance Visits}

In order to maximize your uptime, we routinely dispatch a technician to your business location for performance and health checks. Typically this occurs a few times a month. By doing so, it allows us to inspect the conditions of your networked equipment for things like loud fans and other elements, that you might not notice, but if left unchecked could lead to hardware failure. This ensures maximum performance of your network because not only do we consistently monitor the conditions of your virtual environment, but we also check your equipments physical conditions.

{/tabs}

Along with making your IT Worry-Free with our managed IT service model, you get the courtesy, respect and professionalism you deserve from our staff. Everyone says they have great customer service and support, but we let our clients speak for us. Check out what they have to say with our client testimonials!