Sagacent's Blog

Sagacent has been serving the San Jose area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cybersecurity Awareness Is a Featured Theme in October

Cybersecurity Awareness Is a Featured Theme in October

Every October, the Department of Homeland Security (DHS), United States Computer Emergency Readiness Team (CERT), and the Federal Bureau of Investigation (FBI) join forces to drive cyber security awareness. Cybercrime is a constant threat to individuals and businesses, alike. In fact, the risk is so significant that the US government decided to step up and offer information and resources stressing the importance of cyber security and raise awareness on the best practices to utilize when protect your nonpublic information.

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Business Continuity In 3 Easy Steps

Business Continuity In 3 Easy Steps

Business continuity is an incredibly important part of running a business, but some smaller organizations underestimate just how crucial it is in the event of a disaster. Although FEMA estimates that more businesses are taking advantage of business continuity than ever before, not enough are. Business continuity is something that must be planned for, practiced consistently, and updated as needed. Does your business have a business continuity plan?

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Does Your Business Have a Disaster Recovery Policy?

Sagacent Disaster Recovery

Between hurricanes, tornadoes, severe thunderstorms, and blizzards, the weather in this country can get destructive. It's estimated that extreme weather events are going to become more common, so people and businesses need to be prepared.

A lot of people focus on making sure their homes are protected against natural disasters. Far too many people forget about protecting their businesses.

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Tip of the Week: IT Has A Lot Of Jargon… How Much Do You Know?

Tip of the Week: IT Has A Lot Of Jargon… How Much Do You Know?

If you spend more than ten minutes with anyone from the technology industry, you may notice that they have a rather colorful vocabulary. It’s not too vulgar or anything, but it is chock-full of buzzwords that you may not fully understand. Here are some of the most frequently used words in the IT industry.

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In The Wake Of A Disaster, Beware Of Charity Scams

In The Wake Of A Disaster, Beware Of Charity Scams

Wanting to give donations in the wake of a disaster is admirable. However, with so many regions of the United States having been devastated by a natural disaster in recent weeks, there are dozens of illegitimate charities out there looking to take advantage of your generosity and compassion.

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Artificial Intelligence: Right For The SMB?

Artificial Intelligence: Right For The SMB?

If the results of a Google search for ‘small business technology trends’ is any indication, artificial intelligence (AI) is not something that just concerns larger businesses and enterprises. Judging by the sheer number of articles that have been produced over the last several months, it is easy to see why a user might get the impression that SMBs who are not considering (or that aren’t already) investigating possible uses of AI are detrimental to their own success.

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The Benefits of an IT Assessment for Your Business

IT audit

The value of your business is your customers, however, that value can quickly disappear if customers don’t feel their information is safe with you. Is it worth it to reach out for help to schedule a business IT assessment? The answer definitely should be yes.

You need to be aware of how to make your business hack-proof in this day and age. It's not just federal employees who need to privatize their computers, it's everyone with access to a computer.

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Tip of the Week: If You Prefer Windows 8’s Start Menu, You’re In Luck!

Tip of the Week: If You Prefer Windows 8’s Start Menu, You’re In Luck!

When Windows 8 launched, users of the operating system were all up in arms because they deviated from the Start menu that we know and love, in favor of a tiled menu screen. While many people went out and found the extension that turned tiles into the classic Start menu, others got used to working with the tile menu. With the release of Windows 10, the Start menu was back as the primary interface. If you’re one of those who adapted and enjoyed the tile menu of Windows 8, we’ve got good news: The tile menu is available on Windows 10!

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How to Get the Most From Your Personal Cloud Storage

navigating Cloud storage services

When you think of your personal cloud storage, what comes to mind? Do you see fluffy fair-weather clouds? If not, you might not be using the storage to the best of your abilities.

In this post, we'll discuss the different ways you can take full advantage of your personal cloud storage.

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100 Countries Hit By Android DDoS Malware

100 Countries Hit By Android DDoS Malware

In what is one of the first attacks of its kind, a botnet dubbed WireX swept across 100 countries, controlling over 120,000 IP addresses at its peak. The factor that made WireX so unique was the fact that the botnet was made up of Android-powered devices that had one of 300 malicious apps downloaded from the Google Play Store.

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ALERT: Equifax Data Breach Potentially Exposes 44 Percent of All Americans

ALERT: Equifax Data Breach Potentially Exposes 44 Percent of All Americans

In case you haven’t heard, the credit bureau, Equifax, has suffered a data breach that may have exposed the records of 143 million Americans.

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48 Vulnerabilities Resolved On Patch Tuesday

48 Vulnerabilities Resolved On Patch Tuesday

Microsoft’s monthly Patch Tuesday issued resolutions to 48 vulnerabilities in August, including 15 that affected Windows, 25 critical flaws, 21 important flaws, and 27 that allowed for remote execution. This is a lot to consider, but the main jist of this is that lots of threats were fixed, and that your organization shouldn’t risk not implementing them as soon as possible.

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How AI is Changing the World of IT Support

Sagacent How AI Changing IT

Regardless of a company's size, managing the demands of IT support can be a challenge.

Staffing an IT department is expensive, and often impossible for smaller companies. With 52 percent of small businesses based in their founders' homes, it's no surprise that many lack IT personnel.

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Post Hurricane Harvey Disaster Recovery Checklist for Businesses

Post Hurricane Harvey Disaster Recovery Checklist for Businesses

Following the terrible impact of Hurricane Harvey a business owner might ask, "Weren't there ways that a business might have been better prepared?" And the answer is yes.

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Tip of the Week: Improving Outlook With Three Tips

Tip of the Week: Improving Outlook With Three Tips

Does your business use Microsoft Outlook as its preferred email client? It’s likely that you have already noticed how dynamic of a solution it is for your business purposes, but little do you know that the most recent version of Outlook is stacked with some of the best features out there to make your user experience even better.

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5 Ways to Spot Computer Tech Support Scams

computer tech support

You're sitting in your office, when suddenly you get a call from a friendly-sounding person. They inform you that they've detected some errors on your computer. In an even friendlier voice, they tell you not to worry, as they can easily help you fix the errors!

If this narrative sounds familiar, then you've unfortunately fallen victim to a computer tech support scam. Yes, it can feel embarrassing. But guess what? Millions of people fall victim to these scams every year. In fact, tech support scams are the most prevalent type of scam in Australia.

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Network Security Needs To Be A Team Effort

Network Security Needs To Be A Team Effort

Network security is more than just a conscientious attempt by your staff to protect your organization’s digital assets. It’s making sure that your employees know how to handle dangerous situations, implementing preventative IT measures to eliminate potential issues entirely, and having the right technology experts on-hand to handle tough problems that can’t be solved by a few pieces of technology.

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It’s Silly Not To Ask These Important IT Questions

It’s Silly Not To Ask These Important IT Questions

While being tech-savvy is much more commonplace than it used to be, asking a question about IT can still make one a bit nervous. This leads to many who are somewhat unlearned in technology feeling that they will be mocked for asking “dumb” questions. Well, fear not--we’ll explain some of the more common questions you might want to ask about technology.

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Tip of the Week: Little-Known Windows Features

Tip of the Week: Little-Known Windows Features

Windows 10 is a valuable asset for any business, but are you taking full advantage of it? We’ll discuss some of the lesser known tips and tricks that your organization can take advantage of to get more out of your business technology.

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A VPN Allows Productivity Without Sacrificing Security

A VPN Allows Productivity Without Sacrificing Security

Security needs to be a priority for everyone involved with business. This has led to a rise in the use of solutions that will protect the security and privacy of the user and their systems. A very common, yet effective, means of securing your data is to use a virtual private network, or VPN.

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