Sagacent's Blog

Sagacent has been serving the San Jose area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Domino’s Invests in a Global Fleet of Pizza Delivery Robots

Domino’s Invests in a Global Fleet of Pizza Delivery Robots

On March 29th, Starship Technologies, a self-driving robotics company, announced a partnership with Domino’s Pizza Enterprises, a franchisor for the Domino’s Pizza brand in Australia, New Zealand, France, Belgium, The Netherlands, Japan, and Germany (totaling over 2,000 stores). This new affiliation allows Starship Technologies to build a fleet of autonomous delivery robots, helping Domino’s with its eventual delivery person shortage, based on the company’s growth estimates for the next 5-to-10 years.

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Scareware Isn’t Scary if You Know What to Look For

Scareware Isn’t Scary if You Know What to Look For

The popularity of security software has required malware distributors to be clever with their delivery methods. This is why rogue security software exists, and why you need to be absolutely certain that your network doesn’t have these fraudulent programs installed.

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Tip of the Week: Get the Most From Your Company’s Email With These 3 Tools

Tip of the Week: Get the Most From Your Company’s Email With These 3 Tools

As a small business grows and takes on more employees and adds more departments, one aspect that becomes increasingly difficult to manage is email. Essentially, you go from using a handful of email addresses to managing dozens of accounts. If it feels like you’re losing control of your company’s email situation, then you’ll want to implement the following email solutions.

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It’s Now Legal for ISPs to Sell Your Online Browsing History

It’s Now Legal for ISPs to Sell Your Online Browsing History

Due to recent legislative activity, the rules and regulations that the Federal Communications Commission put in place to protect the personal data of Internet users have been struck down. This change now allows ISPs, or Internet Service Providers, to sell the browsing information of their customers to advertisers without consent--a move many consider to be a threat to net neutrality. This is what you need to know.

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IBM Drops Bomb on the Industry By Storing Data on an Atom

IBM Drops Bomb on the Industry By Storing Data on an Atom

Data storage has long been a major pain point for technology development, but a rather large (or small) breakthrough has resulted in data being stored on a single atom. The development comes from researchers at IBM, and it could have a potentially nuclear impact on the way that data storage functions.

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Tip of the Week: 4 Fundamentals of Good Customer Service

Tip of the Week: 4 Fundamentals of Good Customer Service

Customer service can be tricky to gauge sometimes, as you don’t often hear about a consumer’s experience unless you provide exceptional service, or if you’re not providing good enough service. The problem here is that, unless you do something to improve the customer service you provide, you could very well lose them to your competition. What are some steps that your business can take to improve customer service?

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$100 Million Hacking Incident Shows that No Company is Immune

$100 Million Hacking Incident Shows that No Company is Immune

It’s a tough lesson to learn, but almost any company is susceptible to cyber-attacks that take advantage of any security setup’s weakest link: the people involved. This lesson was most recently learned the hard way by two unnamed tech companies that fell victim to a phishing campaign that was allegedly run by Evaldas Rimasauskas, a Lithuanian man accused of stealing $100 million from them.

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Don’t Assume Your New Device is Free of Malware

Don’t Assume Your New Device is Free of Malware

Imagine that, despite the extreme care you took to avoid threats from infecting your devices, they turned out to be infected anyway. However, what if the device had been infected before you had even gotten your hands on it?

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Tip of the Week: 3 Best Practices to Organize Your Files and Devices

Tip of the Week: 3 Best Practices to Organize Your Files and Devices

It can be hard to accomplish work in a timely manner when your technology is a haphazard mess. To help with this, we’re devoting this week’s tip to three ways you can improve workflow by organizing your technology.


Make Sure Your Files Are Where They Need To Be
How do you organize your files? Is your desktop filled to the brim with icons, making it nearly impossible to find what it is you are looking for? This isn’t an unusual problem, but it is one that needs to be fixed in order to simplify your workflow, especially if you utilize an on premise shared network drive. In order to avoid misplaced files, wasted time, and general confusion, it’s best to educate every user on proper protocol for storing and sharing files before they access the shared drive.

For help with establishing an organized approach to file sharing that fits your company’s workflow, give Sagacent a call at (408) 248-9800. Our trained IT technicians understand the ins and outs of computer networking, and can set up a system that maximizes efficiency, productivity, and communication. This includes backing up your files in order to safeguard your company from data loss.

Delete Unnecessary Programs and Applications
It’s the nature of doing business for computers to accumulate programs over time, and for some of these programs to fall out of use as they’re replaced by better software. In order to keep your system clear of clutter, it’s in your company’s best interest to remove unused and unnecessary programs from your network.

Also, following through with such a move helps improve your company’s security, seeing as you won’t have outdated apps on your network that don’t get updated (a major security risk). In order to safeguard your network from such a risk, we recommend performing regular network audits. Sagacent can assist you with this too.

Keep Track and Get Rid of Unused Devices
Like software, mobile devices tend to be replaced by new and improved versions every so often. When you get a new device, what do you do with the old one? While you’ve got several options of what you can do with it (like repurposing it for a different need or keeping it on hand as a backup device), there are two fates that you don’t want for your old friend; losing track of it and disposing of it improperly. Devices that were once used for company purposes may have sensitive data still stored on them, or, just as bad, company-used apps that can access sensitive accounts without need of a password. You also don’t want to just chuck an old mobile device in the trash, seeing as computing technologies are made up of materials that are bad for the environment. Plus, if there is still a shred of company data on a trashed device, then you’ll have no idea of its fate once the trash man carries it away.

For help retiring an old device by wiping it clean of all company data, as well as recycling a device the right way so the environment isn’t harmed, Sagacent is standing by to assist you.

Now that your devices and files are in order, you will experience the benefits of a workflow that’s more organized and more productive. Call us today at (408) 248-9800 for assistance with all of your company’s technology needs.

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Tablet Battle: Galaxy Tab S3 vs iPad Pro

Tablet Battle: Galaxy Tab S3 vs iPad Pro

Two of the primary developers of tablets--Apple and Samsung--have created two of the most popular devices out there: the iPad Pro and the Galaxy Tab S3. If you’re in need of a tablet, we can help you go over your options so that you choose the one that best suits your needs.

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Getting Back to the Basics for World Backup Day!

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Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

It’s not unheard of for organizations to experience immense technological trouble that brings future potential problems into question. Surprises like these can spell trouble for businesses that are unprepared, especially considering the major damage it could cause to your budget. This forces you to ask yourself if you know what your current plan for IT covers, and what you want your provider to do to eliminate unexpected billing surprises.

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Security and Productivity: How a Web Filtering Solution Benefits Your Business

Security and Productivity: How a Web Filtering Solution Benefits Your Business

As useful as the Internet is with helping a workforce complete their daily tasks, it is just as capable of having negative effects for your business. There is plenty of content online that has no place in the workplace, including plenty that serves as unwanted distractions. Fortunately, you can prevent your employees from lollygagging on the job with a fairly simple solution: web content filtering.

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4 Cutting-Edge Technologies Within Your Grasp

4 Cutting-Edge Technologies Within Your Grasp

It’s fascinating to look back to what people of the past predicted our technology would look like today, and even more so when we see their truly fantastical ideas become a reality. This also allows us to anticipate what will someday be the norm in business technology. Here’s four technologies that we’re looking forward to seeing more of.

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Tip of the Week: Every PC User Should Know These 4 File-Sharing Practices

Tip of the Week: Every PC User Should Know These 4 File-Sharing Practices

How many ways can you think of to share a file between two workstations? The more ways you know how to share a file, the less chance there is that you’ll be stuck without access to critical files due to an Internet outage. This week’s tip will inform you of four different ways to help your business share files.

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Internet-Connected Cars Prove Easy Targets for Hackers

Internet-Connected Cars Prove Easy Targets for Hackers

Cars aren’t as simple as they used to be, particularly in regard to the technology that’s inside them. Nowadays, you’d be hard-pressed to find a new vehicle that isn’t vulnerable in some way to threats like malware or cyber attacks. The researchers at Kaspersky have proven that many apps that are connected to smart cars aren’t as secure as drivers expect them to be.

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Businesses Relying on the Cloud Need a Reliable Service Provider

Businesses Relying on the Cloud Need a Reliable Service Provider

A recent survey shows that 43 percent of IT decision makers plan on investing more in the cloud in 2017. When you compare this projection with the steady cloud adoption rate we’ve seen over the past decade, it becomes obvious that the cloud is the next evolution of business computing. As exciting as this is, it’s important to adopt the cloud with a degree of caution.

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Tip of the Week: Try These 5 Strategies to Prevent a Toddler From Grabbing Your Laptop

Tip of the Week: Try These 5 Strategies to Prevent a Toddler From Grabbing Your Laptop

Let’s say that you’re in the comfort of your own home working on a major project that needs to be completed before you turn in for the night. However, the moment you take out a tablet or laptop, your toddler runs up to you, curious about what you’re trying to do. This makes it rather difficult to get anything done, especially since most toddlers suffer from what’s known as the “mine” syndrome.

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Many Businesses are Phasing Out Cash for These Reasons

Many Businesses are Phasing Out Cash for These Reasons

Despite cash having been king for centuries, many businesses today have elected to implement cashless payment options as their customers increasingly rely on the mobile payment technologies that their personal devices allow. These businesses are the ones making the smart choice, as there are many factors that encourage the adoption of alternative payment technologies.

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What it Looks Like When Your Network is Managed Remotely

What it Looks Like When Your Network is Managed Remotely

Business owners have a lot to worry about. However, keeping workstations, server units, mobile devices, and various software solutions in good working order doesn’t have to be a concern--that is, if you outsource these responsibilities to the right IT professionals.

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