Sagacent's Blog

Sagacent has been serving the San Jose area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Your Mouse Can Do a Lot With a Click or Two

Tip of the Week: Your Mouse Can Do a Lot With a Click or Two

You might think you know all of the tricks that a mouse is capable of, but you would be wrong. Here are some of the niftiest uses possible for your mouse.

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Holiday Shopping Just Got Easier--Check out These Gadgets!

Holiday Shopping Just Got Easier--Check out These Gadgets!

It can often be difficult to figure out what to get someone for a holiday gift. Fortunately, there is almost always a new gadget or gizmo that can make someone with particular interests happy. In this blog, we’ll go over a few cool gadgets that make excellent special-interest gifts.

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These Smartphones May Make Your Holiday Season Brighter

These Smartphones May Make Your Holiday Season Brighter

The holiday season is upon us, which means that many will soon be opening packages in the hopes of finding a mobile phone nestled inside. Perhaps you or a loved one are one of these people. However, deciding upon a phone to request has become more difficult, as the market has become inundated with options.

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How to Get the Most Out of Your Security Budget

How to Get the Most Out of Your Security Budget

Running a business isn’t cheap, which results in budgets becoming strained under their operational needs. A major contributor to this strain is often the security-focused line items. However, there are a few means and methods to getting the most out of your security budget.

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What Type of Computer Support and Service Does My Small Business Need?

IT solutions

Computers are an integral part of any workplace these days for everything from payroll to word processing. As Murphy's Law states, whenever something can go wrong, it often will.

While computers are a tremendous addition to any workplace, something will go wrong. When things get tough, your business needs a great IT support team.

Every business, however, is unique and requires its own IT solutions. What's best for you and your business?

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Are You Guilty of These Computer Goofs?

Are You Guilty of These Computer Goofs?

Everyone makes mistakes. This is especially true when it comes to the technology that is used by your organization every single day. For this week’s tip, here are some things to avoid when using your computer.

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Are These 3 Challenges Holding Your Patch Implementation Back?

Are These 3 Challenges Holding Your Patch Implementation Back?

How many applications does your business use on a daily basis? Managing and maintaining them all can be quite the challenge for a number of reasons--particularly if your organization doesn’t have a dedicated IT technician. It’s important that you take a look at your current situation and determine what roadblocks there are that could cause problems for your organization's securty.

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Leveraging AI Might Be What Stops Hackers

Leveraging AI Might Be What Stops Hackers

There are times that hackers can’t interfere with data, and then there are times that hackers really can’t interfere with data. CERN, the Conseil Européen pour la Recherche Nucléaire (European Council for Nuclear Research) maintains far too powerful of a computer grid to risk it falling into the control of hackers. To protect it, CERN leverages the cutting edge of security to protect its European Laboratory for Particle Physics: artificial intelligence.

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3 Qualities of an Elite Infrastructure Support Service

support services

There's nothing more frustrating than spending hours on the phone with IT trying to solve a problem you can't put your finger on with minimal help.

With new technologies emerging every day, IT issues aren't going anywhere.

Setting yourself up with an elite infrastructure support service is key to increased productivity and stress-free workdays. With quality IT help, problems turn into solutions faster, so you're not wasting your entire day on the phone.

In this post, we'll discuss the benefits of quality infrastructure support. Read on to learn more.

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Tip of the Week: It’s Easy to Color-Code Your Google Drive

Tip of the Week: It’s Easy to Color-Code Your Google Drive

By default, folders in Google Drive display as a muted gray color. Unfortunately, this simplistic choice can make certain folders difficult to find in a sea of gray. For this week’s tip, we’ll go through how to change the color that a folder displays in Google Drive.

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Bad Rabbit Ransomware Strikes Targets in Eastern Europe

Bad Rabbit Ransomware Strikes Targets in Eastern Europe

In yet another widespread ransomware attack, Eastern European countries saw an assortment of their critical establishments and infrastructures struck by an infection known as Bad Rabbit. Government buildings, media establishments, and transportation centers were among the targets of this attack.

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Security Should Come In Two Parts

Security Should Come In Two Parts

As you run your business, you need to remember a few things. First, your digital security is an incredibly important consideration, as your crucial data could be tampered with or stolen outright. However, you can’t forget the shared importance of your physical security systems and how they will keep your business safe as well.

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Tip of the Week: Google Calendar Has Gotten An Update

Tip of the Week: Google Calendar Has Gotten An Update

Have you checked your Google Calendar recently? Google has given the app quite the polish, both visually and functionally--particularly for those who use its business-grade G Suite for maximum productivity. How will you use this revamped version of Google Calendar for your organization? Let’s find out!

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3 Reasons That Remote Monitoring and Management Is A Good Choice

3 Reasons That Remote Monitoring and Management Is A Good Choice

The businesses of today rely on technology in order to function, which means that their technology needs to be in top shape. However, this requires a sizable time commitment, something that most businesses will have trouble seeing through. Help comes for these businesses in the form of remote monitoring and management.

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5 Biggest Silicon Valley Information Technology Trends

business success with IT

Silicon Valley is always shaping the next information technology trends. Staying on top of them, however, is important for everyone, not just those of us who want to start the next Facebook or Twitter.

IT is the backbone of every business. Read on to know what you can expect out of the tech industry as time goes on. If you stay on top of these trends, business success will be that much easier.

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Voice over Internet Protocol Is a Cost-Effective Telephone Solution for Almost Any Business

Voice over Internet Protocol Is a Cost-Effective Telephone Solution for Almost Any Business

Running a business isn’t getting any cheaper--in fact, it’s only getting more expensive. This drives businesses to save as much as possible on operations and business-critical applications. One of the best ways to cut out unnecessary costs is to implement software solutions that spread-out costs over a span of time. You too can take advantage of the cloud to gain access to critical communication solutions.

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Tip of the Week: Change Your Default Browser's Download Folder

Tip of the Week: Change Your Default Browser's Download Folder

Windows has a dedicated folder to hold downloaded content, appropriately called the Downloads folder. However, you may not want to save your downloads there. You can change the default location of any downloads you make from the Internet, and it’s surprisingly easy. We’ll walk you through how to do it.

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5 Ways VoIP Phone Service Can Benefit Your Business

VoIP systems

Telephone communications isn't a new tool for business. Nonetheless, this doesn't mean you have to stick to the same old-fashioned methods. If you're still using analog landlines, then your company is already light years behind.

Analog lines are the dial-up of the telephone industry. Just like you've transferred over to high-speed broadband internet, consider crossing over to VoIP.

Surely, your competition already has. Here's a list of the advantages of VoIP that may help you decide to do the same.

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In the Hands of Hackers Artificial Intelligence Can Be a Major Problem

In the Hands of Hackers Artificial Intelligence Can Be a Major Problem

As much as we personify the items in our life, we should remember that they are just that: items. However, technology has made it so that these items seem to be getting smarter through artificial intelligence. The first computer to play chess against a human opponent was introduced in 1956, and ever since, humanity has strived to make progress in the field of AI. In fact, AI is so valuable that even hackers are trying to take advantage of it.

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Understanding Data Breaches Is The First Step To Stopping Them

Understanding Data Breaches Is The First Step To Stopping Them

Since the very beginning of the year, over 10 million personal records have been lost or stolen on a daily basis. As a result, chances are high that you or someone you know has been victimized by a data breach. However, since many individuals and businesses are never notified, they may have incorrectly come to the conclusion that they are not at risk. This, unfortunately, is not the case.

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