Sagacent's Blog

Sagacent has been serving the San Jose area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is VoIP A Part Of Your Business Yet? It Should Be

Is VoIP A Part Of Your Business Yet? It Should Be

What is your business’s preferred method of communication? It’s usually email or some type of telephone solution. Especially for a telephony solution, you need to make sure that your communication infrastructure is designed specifically for your organization. To this end, a traditional telephone system could be holding your business back from achieving its most lofty goals.

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Tip of the Week: Google Drive Is Even Handier With These 3 Tips

Tip of the Week: Google Drive Is Even Handier With These 3 Tips

Google Drive is certainly a worthy cloud solution, and if you have the good fortune of using it for your organization, you know that it can offer everything from word processing to file storage options. However, there are always hidden features that can help you improve the way you use Google Drive. We’ll walk about three of the lesser known ways to use Drive that can help you better use it for your organization’s benefit.

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Does Your Network Management Seem Unmanageable?

Does Your Network Management Seem Unmanageable?

There’s no denying that there is a lot to do in a business environment, and some things take longer than others...or at least they should. Is your business investing enough time into its network management, and all the tasks, processes, and responsibilities that it involves?

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Keep Your Best Employee From Becoming Your Worst Problem With Data Management

Keep Your Best Employee From Becoming Your Worst Problem With Data Management

Chances are that you, like most business owners, have assembled your staff very carefully, looking for people who are the best-in-class, willing to work their hardest for the good of the company. However, this staff will be made up of humans, and will therefore make mistakes. As such, you need to make sure that your data is managed in a way that keeps it safe.

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Remote Management and Monitoring is Ideal for SMBs

Remote Management and Monitoring is Ideal for SMBs

When you experience troubles with your technology, you don’t have time to just sit around and wait for the problem to resolve itself. You need someone by your side to assist with the problem. Yet, many small businesses don’t have the luxury of an in-house IT department that can help its employees resolve problems quickly and efficiently. How can you avoid this common issue and keep downtime to a minimum in the process?

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Tip of the Week: How to Clear Browser Cache in Chrome, Firefox, and Edge

Tip of the Week: How to Clear Browser Cache in Chrome, Firefox, and Edge

Is your web browser running as well as it should be? Sometimes you might experience situations where your browser freezes or crashes. If your web browser starts acting up, you can troubleshoot what’s wrong by trying to clear the cache.

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7 Habits of Highly Effective PC Users

7 Habits of Highly Effective PC Users

Security is an incredibly important part of running any business, but unless you’re a professional IT technician, you may run into a couple of roadblocks while implementing a solution. Chief among these is not knowing exactly what you’re protecting your business from. Keep the following tips in mind to reinforce your security strategy and preserve your business infrastructure’s integrity.

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Latest Ransomware Attack is Brutal Reminder of Cyber Security Importance

Latest Ransomware Attack is Brutal Reminder of Cyber Security Importance

A new malware swept across the globe Tuesday, incorporating facets of many ransomwares that have made headlines recently. While it originally appeared to be a variant of the Petya ransomware, it has been determined that it shares more in common with WannaCry. However, “NotPetya,” as it has been named, has a few additional features that experts say make it worse than either of its predecessors.

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You Can Save Money By Hosting Data in the Cloud (Depending How You Do It)

You Can Save Money By Hosting Data in the Cloud (Depending How You Do It)

Cloud computing is taking the business world by storm. Despite this, not every organization has made the switch. While every company that hasn’t yet migrated to the cloud has their reasons, one big reason often tops the list: the perceived lack of cost savings. Thanks to a new study, this perception is now proven to be inaccurate.

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Tip of the Week: Improve Operational Efficiency Simply By Adding More Monitors

Tip of the Week: Improve Operational Efficiency Simply By Adding More Monitors

How many monitors do you use? How many do your employees use? If they only have one monitor to be productive with, it could be hampering their ability to work efficiently. By incorporating a second monitor you can provide the construct to overhaul your employee’s productivity and efficiency.

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Sadly, the WannaCry Ransomware Disaster Could Have Been Easily Prevented

Sadly, the WannaCry Ransomware Disaster Could Have Been Easily Prevented

On May 11, 2017, the WannaCry ransomware spread around the globe like wildfire and disabled computing infrastructures belonging to organizations of all shapes and sizes. As the world watched the news unfold, it seemed as if practically no business was immune to this ultra-powerful ransomware. Yet, many quick-thinking organizations were. All because they had the foresight to follow IT best practices.

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Because Busy Business Owners Shouldn’t Have to Worry About Technology

Because Busy Business Owners Shouldn’t Have to Worry About Technology

A business without its own IT department will expend vast amounts of time and resources to manage its technology. Tasks like managing your email solution, upgrading or managing your desktop infrastructure, or securing your network from threats, can be draining. If you don’t have time to perform these tasks, then it’s worth it to invest in an outsourced IT provider for your technology needs.

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Tip of the Week: Looking to Free Up Hard Drive Space? This Free Tool Can Help

Tip of the Week: Looking to Free Up Hard Drive Space? This Free Tool Can Help

No matter how much we wish it weren’t so, all PCs have limited amounts of storage space on them. This means that the user will eventually run out of space, and they will have to find a way to resolve this issue as soon as possible so as to avoid unsaved work. Plus, your performance will take a hit, so it’s best to look for a way to resolve this issue. Thankfully, a free tool like WinDirStat can help you free up space by identifying where all of your free space is being taken up, and how you can make some wiggle room with your PC’s largest files.

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2-in-1 Mobile Devices Give Businesses the Best of Both Worlds

2-in-1 Mobile Devices Give Businesses the Best of Both Worlds

As computing and business have become more intertwined, it has become more important for software solutions and other business-essential tools to be ready at a moment’s notice. This tendency has contributed to the rise of mobile solutions, although there is still a need for the power a desktop provides. That’s why we are big fans of convertible ultrabooks, or 2-in-1 devices.

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The Fallout From Data Loss Isn’t Pretty

The Fallout From Data Loss Isn’t Pretty

Data loss: it’s not a fun term for any business to hear. However, when one considers all of the ramifications that data loss can have upon a business, it swiftly transitions from “not fun” to “alarming.” Have you taken the time to think about what losing your business’ data would really mean for your company?

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Tip of the Week: Did You Know Microsoft Word Calculates Math Equations?

Tip of the Week: Did You Know Microsoft Word Calculates Math Equations?

You know Microsoft Word as a word processor that lets your organization compose documents. Yet, you may not know the extent to which you can use this application. You might be surprised to hear this, but you can even perform mathematical calculations using Microsoft Word!

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Lowlife Ransomware Hackers Now Asking for More Than $1k Per Attack

Lowlife Ransomware Hackers Now Asking for More Than $1k Per Attack

Ransomware remains a very real threat, and is arguably only getting worse. Attacks are now able to come more frequently, and there are opportunities for even relative amateurs to level an attack against some unfortunate victim. However, this is not to say that there is nothing you can do to keep your business from becoming another cautionary tale.

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100+ Years Ago, IBM Started Just Like Any Other Business

100+ Years Ago, IBM Started Just Like Any Other Business

Of the many technology companies in the public eye, IBM is one of the oldest and perhaps the most recognizable--but do you know the story behind Big Blue? It’s a history of innovation and revolution in computing that stretches back over 100 years, to when it was created by uniting three existing companies.

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Tip of the Week: 11 Security Best Practices Every User Should Know

Tip of the Week: 11 Security Best Practices Every User Should Know

You might spend a significant amount of time thinking about your business’s security practices, but the same can’t be said for your organization’s employees. Unless you give them a reason to care about security, they likely won’t. The resulting apathy could eventually become serious problems that could hinder operations in the long run, or worse, expose your business to threats that could put your employees and your clients in danger.

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ALERT: Massive Ransomware Attack is the Biggest Ever

ALERT: Massive Ransomware Attack is the Biggest Ever

Run your Windows Updates and be very skeptical about opening unsolicited emails. Failure to do so may result in a very dangerous strain of ransomware that could infect your entire network and spread to your clients, partners, and prospects.

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