There is no doubt professional IT support is crucial to the long-term success of a business. Employees can have tech phobias or make costly mistakes that need quick solutions. Without help, you could destroy your company's brand and reputation.
IT professionals provide data management, virus protection, and resolution of technical problems. They also monitor how your tech is functioning and fix it as necessary. Last, they secure information from cybercriminals.
Read on to learn the mistakes that require professional IT support.
Mistakes Solved By Professional IT Support
Using managed professional IT support gives companies a competitive edge. They can scale their businesses and keep their loyal customers. Moreover, they get the peace of mind from knowing any technical issues will be resolved.
Here are four tech mistakes that require professional help:
1. Using Outdated Hardware
It's human nature to keep using something until it's no longer usable. We see it in fashion, home products, and especially in the office. Companies go with the "if it ain’t broke, then don’t fix it" mentality.
Unfortunately, this affects their work, adds costs, and puts their data at risk.
There's also the allure of new software. It masks the fact your hardware can't support these new functions. These additions create new technical problems for IT people to solve.
2. Failing to Add BDR Solutions
BDR means backup and disaster recovery. It's a business feature that guards against data loss. This loss may come from human error, natural disasters, theft, and cyber attacks.
Many companies don't have a BDR plan. Some rely on manual backups forgetting that a natural disaster would destroy them. Without your data and customer files, your business will be on the brink of collapse.
IT support services can provide the details you need to set up BDR solutions. They back up your data and create systems for reloading important files on to your computers. This process allows you to resume operations faster.
3. Neglecting Cyber Threats
Despite its great benefits, the Internet can be a dangerous place. You can lose your money, identity, data, and reputation in an instant. Some companies fail to guard against this threat.
There's more to cybersecurity than loading antivirus software onto your machine. You must secure your Wi-Fi networks, install antivirus updates, and use strong passwords. Cybersecurity means training employees on the latest security techniques and using trusted online payment processing tools.
Handling these aspects is time consuming and difficult. Outsourcing to managed IT services lowers your costs while giving you the benefit of their expertise.
4. Using Unlicensed Software
Non-compliance with software licensing agreements puts your business in legal and financial danger.
Some companies use pirated software while others break the terms of their licenses. Even if it's unintentional, you'll suffer harsh consequences if compliance organizations catch you.
Penalties can include paying fines of over $100,000 or going to jail for five years. Thus, you must be active in ensuring compliance with the law. Professional IT support staff can sort out this issue for you. They'll set up software policies, audit your devices, and maintain records of licenses.
Learn More About Managed IT Services
As you can see, companies can make many tech mistakes. Some may be unintentional, while others are reckless. By outsourcing to experts, they can resolve and prevent mistakes from happening.
Contact us to learn more about managed IT services.
Sagacent Technologies offers technology management and support, including proactive/preventative maintenance, onsite and offsite data back-ups, network and security audits, mobility solutions, disaster planning and emergency business resumption services. The company serves clients of 10 to 150 employees within the Silicon Valley region.