When A Data Backup – Isn’t.

By Ed Correia, CEO, Sagacent Technologies

Some things in life you simply can’t afford to lose, and when it comes to your business, your business data that should be the top of the list. However frequently whenever I speak to a new business prospect and ask about how their data is being backed-up I am readily assured that it’s “all being taken care of”. Later, upon further examination, we often find that critical data like sales records, tax information, accounts payable and receivables are not being backed – to say nothing of the policies, forms, templates and other items that were created to allow the business to function more easily. Most oddly enough, if anything is being backed-up at all consistently, it is usually the operating system of the computer where the data is being stored! This of course would do absolutely no good for a business missing data or records if something were to happen to that computer, office, building, etc.

A backup then is just that – a backup or second copy of your data kept in a totally different location just in case.

  • Copying your data to a different area on the same computer – is NOT a backup.
  • Adding multiple hard drives to your computer or server so that you have an array of hard drives mirroring your data – is NOT a backup.
  • Having a plan for someone in your office to copy data to CDs or memory sticks and take them home that never seems to happen – is NOT a backup.

Ideally backup’s best happen autonomously – without human intervention. But since backups are quite prone to failure, someone always needs to be monitoring the process regularly to ensure that it actually occurring and fix it when it’s not. Periodic test restores of data, is also a very good idea. Since just because you have a backup in hand does not necessarily mean that there is usable data on that media.

Our two automated backup systems tend to be some of our most popular solutions with clients. We now offer the Simple Secure Backup solution [or SSB] and the Backup Disaster Recovery server solution [or BDR], both are priced affordably for small to medium-sized businesses and offer reliable, autonomous, Worry-Free business data backups that we monitor right here in our offices.

If you’d like to learn more please let me know and I’d be glad to schedule a meeting.

Office 2010 – Love at First Sight!

by Jane Cage, COO, HTS

As your trusted technology partner, we feel duty bound to try before you buy. How can we make recommendations to you about products we don’t know how to use? It’s a dirty job, and sometimes risky, but someone has to try stuff first – so we do. Our experiences at being early adopters are sometimes frustrating. We figure our pain is your gain. I have a confession to make – it’s not that way with Office 2010. Office 2010 is love at first sight!

Our IT manager had us install the advance release version of Office 2010 last week. Usually there is a little pushback on new releases from our staff because “things are different”. That has not been the case this time. Every user has been thrilled with the new features in 2010. The single most appreciated element has been the ability to group email by conversation. It’s true that you could make that choice in Outlook before but this is a huge leap forward from that early sorting ability. Now, when I choose to view my email by conversation, the 10 email messages that went back and forth on a topic while I was at lunch are suddenly rolled up into one single entry in my inbox with a right-pointing triangle next to it.

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