Sagacent Technologies performed a thorough network and security audit and discovered several areas were being overlooked. Several systems were mis-configured which were leading to problems and there was little fault tolerance on the server which could have easily resulted in data loss. But the worst issue discovered was that their new wireless network was open to the neighborhood and four uninvited guests were found to be using the firm's Internet connection!
But since his entire business operation could be shut down with a network failure he was, understandably, concerned.
Sagacent Technologies, Inc. immediately recognized the need to minimize network administration costs while ensuring maximum network uptime. Sagacent's solution included full-time remote monitoring of the network's health, immediate remote response over the Internet should a problem be detected and fast on-site response in the rare case that the problem couldn't be resolved remotely.
An added benefit to the solution proposed was that any office workers experiencing even the slightest work slow-down due to unfamiliarity with an operating system or an application could request remote support. This featured Sagacent employees remotely connecting to the challenged employee's computer and literally showing them on their own computer screen how to move beyond the problem.
This solution resulted in huge cost savings over even a part time network administrator and vastly better network administration.
In looking for a solution to reduce and possibly eliminate paperwork, yet still have the ability to search and find records quickly, he turned to Sagacent Technologies, Inc.
Sagacent was able to match his businesses specific needs of capturing all pertinent data for a specific client into easily accessible folders, maintaining strict security and having the ability to reproduce hard copies of documents if required.
The end result was a solution that took up almost no space and resulting in dramatically faster data searches than with conventional paper records - resulting in reduced office workload and payroll costs.
Luckily she was recommended to Sagacent Technologies, Inc.
Sagacent was able to recommend a wireless network solution that didn't require expensive retrofitting and wiring of the old building's brick structure. And even better, this solution allowed Cara to relocate systems as she changed the shop's layout for sales and special events.
The end result was huge cost savings and great flexibility for the new business.
In looking at their needs, not only was their a need for great flexibility and frequent reorganization - there was also a desire to toss the old fashioned clip boards and enter client data directly into computer while meeting with clients. The prescription in this case was a handheld Tablet PC wirelessly connected to the office network. This allowed doctors to immediately enter client data while performing examinations - reducing the need for administrative staff to enter the data later and resulting in not only a savings of time and money, but efficiency and productivity.
They contacted Sagacent Technologies, Inc. to show them a way to become more productive.
Sagacent suggested two changes:
Luckily for them they turned to Sagacent Technologies, Inc. for a HIPAA Security Assessment.
Sagacent was able to show them what simple changes were required to meet the new Federal statutes. Sagacent implemented the changes, performed employee training and now remotely monitors the small medical office for continued compliance.
The end result was the peace of mind in knowing that they were HIPAA compliant (where non-compliance can mean minimally thousands of dollars and lost clients) and secure from both network hackers and unauthorized employee access.