Infrastructure Support

Sagacent's Infrastructure Support Services are available on an As-Needed (Hourly) and Pre-scheduled (Contract) basis and can handle both warranty and non-warranty repairs.

We provide service on desktops, laptops, servers and printers. We offer repair services for many leading manufacturers, including: Hewlett-Packard, Compaq, Dell and IBM. Our technicians are able to handle technical support issues ranging from basic to networking for small to large business customers throughout Silicon Valley and the Bay Area.

Just some of our Infrastructure Support Services include:

Network Installation:

  • Network Configuration and Management (Microsoft Windows Small Business Server)
  • Company E-Mail and Calendar Establishment (Microsoft Exchange & Outlook)
  • Document Sharing Forum Setup (Microsoft Share Point Service)
  • Desktop Fax Service (Microsoft Windows Small Business Server)

Security Solutions:

  • Virus Protection and Recovery
  • Firewall Implementation
  • Network Intrusion Detection
  • Vulnerability and Single Point of Failure Analysis

Wireless Solutions:

  • Wireless LAN Deployment
  • Site Surveying for Wireless Device Implementation
  • Wireless Connectivity Troubleshooting
  • Wireless Audits and Assessments

Certified Microsoft Product Support:

  • Microsoft Server 2008 / 2003 / 2000
  • Microsoft Windows 7 / Vista / XP
  • Microsoft Office 2010 / 2007 / 2003 / XP
  • Microsoft Exchange 2010 / 2007 / 2003 / 2000
  • Microsoft Small Business Server 2011 / 2008 / 2003
  • Microsoft Windows SharePoint Server

Hourly Support:

  • Desktop Services
  • Internet/networking, remote access
  • Uninterruptible Power Supplies or UPSs
  • Print servers and basic printer maintenance and repair
  • Data backups/restores
  • Software installation/removal
  • Network Management
  • Antivirus/firewalls/security
  • NAS solutions, Linux and UNIX
  • Information Security
  • LAN/WAN Design
  • Messaging
  • Project Management
  • Server Based Computing
  • Structured Cabling
  • Windows 2000
  • Computer Repair of Desktops, Laptops & Servers
  • Laser Printer Repair
  • Virus Protection
  • Backup Services
  • Networking
  • System Upgrades
  • Consulting Services
  • Warranty Support

Please email to receive a personalized quotation for your service needs or schedule an on-site consultation. You won't be disappointed!

 

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