Since its introduction in 2004, the core of Sagacent Technologies has been our Worry-Free ITSM Support.
At Sagacent Technologies, our goal is to make it possible for you to run your business, not worry about managing your technology. One of the means that we offer is our option of total IT outsourcing of your technology management, monitoring, maintenance, and support for a fixed-fee as part of our managed IT services.
What makes our service stand out is that we are working for businesses in Silicon Valley, the heart of technology. Businesses rely on us to help them protect their proprietary data, customer databases, and keep their technology up and running, no matter what. Below are our 3 distinctly different support plans, known as Worry Free IT℠ Support, allowing you to choose the right one for your business’ needs.
Worry-Free IT℠ Basic – As our extremely affordable remote-only business support covers:
- Device management, monitoring, maintenance, and support
- Available remotely 8 am to 5 pm Monday through Friday
- Popular with start-ups, businesses on a tight budget, and for business with remote or satellite offices
Worry-Free IT℠ Essential – This option provides our amazing enhanced business support, which includes:
- Everything in ‘Basic’
- Full site management, monitoring, maintenance, support, and the use of our helpdesk delivered remotely and onsite as needed
- Available 8 am to 5 pm Monday through Friday
- Popular with businesses looking to grow
Worry-Free IT℠ Complete – As our premium business support package provides stability and no interruption of operations and strategic planning, which includes:
- Everything in ‘Essential’
- 24x7x365 site management, monitoring, maintenance, and support
- Includes all anti-virus software, spam filtering, hardware and software asset tracking, and life-cycle planning
- Full virtual CIO/CTO consulting and emergency loaner equipment
- All services delivered remotely or onsite as needed
- Available 24x7x365
- No need to wait until the next day for support
- Provides premium support for a variety of businesses and industries
No matter what type of business you own, we are here to help you find the right Worry-Free IT℠ Support that fits your needs. Contact us today to schedule an assessment of your business to determine your IT needs and to learn more about the managed IT options we offer.